FAQ-Wood-Hall Logistics and Freight Brokerage
Where can Wood-Hall ship to?
Wood-Hall specializes in shipping anywhere in North America. With our extensive carrier network and industry expertise, we ensure efficient and reliable transportation for your shipments, no matter the destination.
Will I receive updates on my shipments?
Yes! Wood-Hall prides ourselves on ensuring that we are fully transparent and offer effective lines of communication with our customers. Wood-Hall is constantly getting updates on our shipments and always ensures that customers are kept up to date!
Can Wood-Hall ship across the border?
Absolutely! Wood-Hall is highly experienced in cross-border logistics, seamlessly navigating customs requirements and documentation to ensure smooth shipping across Canada and the United States.
How can I get a rate quote?
Getting a quote is easy! Use our online rate quote form, call us at 519-213-1000 or email at operations@wood-hall.com to receive a competitive rate tailoured to your shipping needs.
Why is it a good idea to use a freight brokerage?
Where do we excel?
We excel in over-the-road LTL and FTL shipping, delivering tailored solutions with reliability and efficiency. While these are our primary focus areas, we also specialize in solving unique logistics challenges—whether it’s handling specialized shipments, navigating complex routes, or meeting tight deadlines. Our flexible, problem-solving approach ensures we can adapt to your needs and keep your business moving seamlessly.
How long have you been in business?
Wood-Hall Logistics has been in operation since 2017 and is backed by decades of combined experience in the freight industry. Our expertise ensures your shipments are managed with professionalism and care.
What services do you offer?
We offer a comprehensive range of services, including Full Truckload (FTL), Less-than-Truckload (LTL), cross-border shipping, freight brokerage, expedited services, specialized logistics, warehousing, and cross-docking. Whether you need efficient freight movement or tailored solutions for storage and streamlined transfers, we have the expertise to deliver.
What Areas do you serve?
We provide transportation services across North America, connecting businesses with efficient and reliable shipping solutions.
Do You Handle Hazardous Materials?
Yes! Wood-Hall is equipped to manage hazardous shipments. Share the details with us, and we’ll coordinate the appropriate equipment and trusted carriers to ensure safety and compliance.
How do you select your carriers?
Our rigorous vetting process ensures we work with carriers that meet our high standards for care, compliance, and customer service. Every carrier is selected based on their expertise, reliability, and ability to uphold our values.
What industries does Wood-Hall Logistics serve?
We work with businesses across various industries, including manufacturing, retail, food and beverage, automotive, and more. Our flexible logistics solutions cater to the unique needs of every industry we serve.
How does Wood-Hall handle time-sensitive shipments?
We offer expedited and specialized freight solutions to meet tight deadlines. Our team coordinates every detail to ensure your time-critical shipments arrive on schedule, every time.
What is cross-docking, and does Wood-Hall offer it?
Cross-docking involves transferring goods directly from inbound to outbound transportation without long-term storage. At Wood-Hall, we provide cross-docking services to enhance delivery speed and reduce storage costs.
What are the benefits of using ShipOntario for local deliveries?
Yes, we offer white-glove delivery services for high-value, delicate, or challenging shipments. Our team ensures careful handling and precise delivery to meet your requirements.
What is the difference between FTL and LTL shipping?
FTL (Full Truckload) shipping involves reserving an entire truck for a single shipment, ideal for larger freight. LTL (Less-than-Truckload) shipping consolidates smaller shipments from multiple customers, reducing costs while maintaining efficiency.
How do I know if my shipment needs specialized handling?
Specialized handling is recommended for fragile, oversized, or high-value freight. Contact our team to discuss your shipment’s specific needs, and we’ll tailor the right solution for you.
Can I track my shipments with Wood-Hall?
Yes! We provide shipment tracking to ensure you have near real-time visibility and peace of mind throughout the shipping process.
What type of vehicles does ShipOntario use for deliveries?
ShipOntario utilizes a fleet of cargo vans and straight trucks equipped with tailgates to provide flexible and efficient delivery solutions for various freight types across Ontario. Additionally, we have access to any trailer that may be required for your shipment through our vetted carrier network.
What is Final Mile Delivery?
Final mile delivery refers to the last stage of the shipping process, where goods are transported from a distribution center or transportation hub directly to their final destination, typically a business or customer. At Wood-Hall Logistics and ShipOntario, we specialize in providing efficient and reliable final mile delivery services, ensuring shipments are handled with care and delivered on time.